NRAC is the nation's only nonprofit recall management service for hospitals — we don't just alert you to a recall, we match it, route it, escalate it, and confirm it's resolved. A second service watches the medications you dispense. In 52 years, no member facility we protect has ever missed a recall, or faced litigation over a recalled product.
Trusted by 4 out of 5 U.S. hospitals · No required contract · Try before you decide
When a recalled device or supply stays in service, the danger isn't abstract. It reaches the patient in the bed, the staff who handle it, and the reputation your facility has spent decades earning — and from there, liability follows.
A recalled device in use is a direct threat to the patient it's used on — the harm a recall exists to prevent.
The clinicians and technicians who handle a defective product are exposed to the same risk it carries.
A public recall failure can undo decades of community trust — and the standing your facility runs on.
A missed recall exposes leadership to litigation and a failed, undocumented response to examiners.
And if the worst happens, you're still covered. NRAC is the only recall provider that backs every member with a multi-million-dollar errors & omissions policy — so even in the rare event we err, your facility is protected.
A recalled product is one exposure. The medications you dispense are another. NRAC covers both. Each is a service in its own right, with its own sign-in, and you can hold either one on its own.
The same nonprofit runs both services to the same standard, and the same liaison line answers for both. You are billed for each one separately, and you sign into each one separately.
Recall management for the products on your shelf. It matches every recall against your own inventory, routes it to the department holding the units, escalates until a person answers, and documents the close.
One page for every medication you carry. It holds the adverse-reaction record, shortage status by presentation, and interaction cautions, then alerts you when any of it changes.
Every other provider in this field answers to shareholders and sells a dozen other things. We answer to patients, and patient safety is all we sell.
A federally approved 501(c)(3). Grants offset part of the cost, which keeps the price within reach of a facility that could not otherwise afford it.
Recalls and medication safety. Nothing else, for over five decades.
Since 1973, never a missed recall, and never a member facility in litigation over a recalled product.
NRAC is the only provider that backs you with a multi-million-dollar errors & omissions policy — so you're protected even if we ever err.
Try the system before you decide, and stay because it works. No contract holds you here.
Your assigned liaison knows your facility by name and is reachable whenever you need them.
I find membership in the National Recall Alert Center not only beneficial, but essential — it alerts us to recalls and warnings that may affect the health and safety of our patients, visitors, and personnel.R.C. · Safety Department · Member Hospital Read more from NRAC members
Request a walkthrough with your future liaison. It takes about nine minutes to see the entire closed-loop system — and there's no obligation.
We'll connect you with your future liaison for a 9-minute walkthrough.
